Centxia Healthcare Solutions Pvt.Ltd
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Services



Medical Billing Services:


We have professional and dedicated billing staff who are experienced in the revenue cycle management industry for more than 6 years and experienced in different billing platforms. All our coders are CPC certified and all our employees have signed a Compliance Form for privacy, confidentiality and security as per HIPAA with regular training in this area.

Our RCM Services include:


  •   Medical Coding (Professional and Facility)
  •   Patient Demographics
  •   Charge Entry
  •   Insurance Verification
  •   Payment Posting
  •   Accounts Receivable
  •   Denial Management
  •   Credit Balancing

Software Development Services:


Our software services ranges from Open Source based product system integration to architecting enterprise based products.We bring the best blend of skill, affordability and technology innovation to the table. We provide cost effective and innovative embedded systems solutions to business, with expertise covering many real time operating systems. The company relies heavily on innovation and cutting-edge technologies to provide a wide spectrum of reliable software applications.

Our Software services include:


  •   Customized CRM
  •   Patient Demographics Automation
  •   Accounts Receivable Management Dashboard
  •   Internal Business Collaboration Dashboard
  •   Ansic Image Renovation Software for(835 to 837, HL7
  •   Independent Validation Services (IVS)
  •   Application Management Services
  •   Business Intelligence

Our Call Centre Process Methodology:


  •   We understand the company objectives to outsource which are reviewed at regular intervals.
  •   We define realistic goals in accordance with the expectations of the client company.
  •   We set up the quality indicators to measure our call centre outsourcing and BPO performance and draw up a quality insurance plan.
  •   Training manuals are designed to suit the project needs of client.
  •   Assessment of quality and quantity gaps between actual and expected and identify solutions to overcome them.

Our Call Centre Services:


Inbound Services


  •   Answering Service
  •   Customer Service
  •   Help Desk / Technical Support
  •   Inquiry Handling
  •   Inbound Sales
  •   Order Taking

Outbound Services


  •   Appointment Setting
  •   Market Research and Survey
  •   Collections
  •   Follow-up
  •   Lead Generation
  •   Telephonic Auditing